Tech Talk Stage

Get informed about the latest products, in-depth market knowledge and solutions at this FREE-to-attend seminar.

The Tech Talk stage is a platform for Exhibitors to share how their products and services can help businesses in their online retail strategies. Situated within the exhibition hall, each presentation slot is 20 minutes each. The perfect platform to get first hand knowledge on tactical how-to’s, listen to case studies, research or product launches.



Wednesday, 19th Septmber

11.40 - 12.00


Why Location Matters

A look at how brands are leveraging location data for audience profiling, personalization of comms, measurement and insights.Reaching consumers wherever they may be at any given time demands much richer, multi-layered sets of data. Location data provides opportunities to target the right consumer with the right messaging within the right context, as consumers interact with digital and real-world environments. For this reason, location matters a great deal today in digital advertising.

Kaye Quema, Head of Sales, Asia, Blis

12.00 - 12.20


Welcome to the Age of Agile Data

Alyx Pang, Sr Client Partner Manager, Productsup

12.20 - 12.40


 Govind Kavaturi, Director of Business Development, Branch

12.40 - 13.00


 Live Demo - Zendesk Omnichannel Customer Experience (customer & agent perspectives)

Malcolm Koh, Customer Experience Strategist, APAC, Zendesk

13.00 - 13.20

Done Better Products

Method of using statistics to improve workplace cohesion and productivity 

User generated memory enhacement system for human storage of large amounts of data where human brain derives conclusions from data to predict future behavior of a set of numbers. Specifically used for use in usa football to memorize a 3 year history of 8 statistics for all 32 N.F.L. enabling user to recall 768 bits of information by memory. Us companied lose 47 million dollars per year as a result of the 90 minutes per week emplyees use on company time managing fantasy sports teams like fantasy football.

Thomas Hoey, Founder, Done Better Products

13.20 - 13.40


New Era of e-payments: Opportunities and Challenges

The Asia payments ecosystem has been very dynamic and evolving very rapidly for the past 3 years. As more new players emerge in the market, the future of payments offers much more options for the customers to pay. Thailand has risen to be in ecommerce last year with sales totalling Us $3.54 billion. As a gateway to mainland China, Hong Kong strategic position as a trade hub will be a launchpad for cross border selling and startups acceleration. In his speech, Joseph will share his insights on the ecommerce statistics in the region and finding opportunities even among the challenging business environment.

Madee Santichaianan, Sales and Marketing Manager, AsiaPay

13.40 - 14.00


 5 ways location-based marketing is transforming e-commerce and retail

Since the widespread adoption of smartphones, location-based marketing has been growing continuously thanks to its benefits for consumers and marketers alike. Using location-based marketing, marketers can personalize offers to users' location - current & past, drive store walk-ins, deliver seamless omnichannel engagement, and more.

 Kshitij Sharma, Product Evangelist, MoEngage 

14.00 - 14.20


Grow your sales and digitise your retail processes

A lot of processes are currently done manually or through photo sharing apps and spreadsheets. By digitising these processes you can not only increase sales but also get real time actionnable insights on your retail execution and retail sales. Adding image recognition will automate further data analysis and reduce costs.

Noe Saglio, Managing Director, Powata

14.20 - 14.40


Unified rewards vs loyalty rewards

Jimmy Koh, CEO, Freelor Pte Ltd

14.40 - 15.00


AI+Marketer - How to get greater ROI from your touchpoints by leveraging machine learning

In today’s digital space, targeting customers in multiple advertising channels is mandatory, but are brands doing it right? Blind-targeting has become a huge pain in acquisition channels for brands across the globe and massive marketing waste is a new reality. That’s where the power of Artificial Intelligence and Machine Learning comes into place, where predictive segmentation technologies can help marketers drive revenue and create delightful digital experiences that closely resemble offline ones. But how exactly does AI help marketers predict customer behaviour and drive revenue? Come join Thaneadpol Burapaskul, Strategic Account Manager of Insider, to find out how AI is helping marketers change the future of customer experiences.

Thaneadpol Burapaskul, Strategic Account Manager, Insider

15.00 - 15.20

SpotON International Group

Retail innovations that matter

Paul (Pawin) Suthapong, CEO & Co-Founder, SpotOn International

15.20 - 15.40

GoPomelo (partner of Workplace by Facebook)

Connecting your stores instantly with Workplace by Facebook

Workplace by Facebook and GoPomelo are a united front to help the retail industry achieve more success. Rising customer expectations have put your people in the spotlight. That's why retailers are using Workplace groups, instant messaging, and video to transform the way they connect their stores, people, and processes. From frontline to back office to HQ, Workplace connects entire retail organizations so they can share, collaborate, and transform the customer experience with next-generation technology. Deploy seamlessly with a tool your employees love, connect with over 50 SaaS integrations and automate with bots. Join the retail revolution!

Phanchita Phornphatwattana, Account Manager ,GoPomelo

15.40 - 16.00

Sift Analytics

Better Insights with Less Effort: Winning in the Analytics Economy

Our entire world is rapidly changing from a resource based economy to an analytics economy, built on a foundation of data. You and your organization’s ability to quickly discover insights at the speed of thought and instantly understand their meaning can be the difference between massive success and failure. Don’t get left behind! Learn how Qlik is helping organizations of all sizes create a competitive advantage in the analytic economy by easily finding insights that others miss. See a live demonstration of Qlik Sense to understand how Qlik’s associative difference and augmented intelligence capabilities drive rapid data-driven results and enable data literacy.

 Issara Nopparatphisit (Gig), Business Analytics Consultant, Sift Analytics Group

16.00 - 16.20


O2O transformation for small-medium retailers

How could retailers go digital to keep up with the changing needs of millennials who are always connected, digital-savvy, mobile and social? Asian consumers move among online, offline and social in single shopping journey. They look for greater satisfaction of experience and have stronger desire for convenience and immediacy. They are less loyal to brands and less receptive conventional advertising. 

To serve the demanding customers, retailers need an O2O ecosystem that helps them to understand customers, allows them to efficiently serve them online, offline and through multiple social channels. Running an e-shop and a physical shop separately is not working properly especially for small to medium business which have limited resource. They need a business engine that goes omnichannels to better deliver personal service and build relationship. Good O2O strategy leads to business growth. 

Eric Ng,Co-founder and CEO,Boutir 

16.20 - 16.40

Parcel Perform

Boost Your Customers' Experience and Gain Full Transparency On Your Carriers Performance with Parcel Perform

Learn from Parcel Perform's founder Dana von der Heide on how you can use Parcel Perform's advanced tracking capabilities to boost your after-checkout customer experience and make data-driven decisions with our logistics intelligent dashboard to truly understand how your logistics carriers are performing.

Dana von der Heide, Founder & CCO, Parcel Perform

The Exhibition Seminar Theatre is a platform for Exhibitors to share how their products and services can help businesses in their online retail strategies.

• Seminar sessions are free-to-attend for all attendees (including visitors and delegates)

• The perfect platform to get first hand knowledge on tactical how-to’s, listen to case studies, research or product launches.

To sign up for this, please register for your free pass HERE today: